Terms of service

<p><strong>Roccos Pet Products — Terms of service</strong></p><p>These terms apply to your use of the Roccos Pet Products online store. By browsing or placing an order, you agree to these terms, subject to your rights under applicable law.</p><h2>Products and sample listings</h2><p>Product details, photos, colours, sizes and availability are presented as accurately as reasonably possible. Screen displays may vary. Listings marked “Sample” or “Preview only” are illustrative concepts, not products offered for sale. Sample prices and images do not represent confirmed commercial products. Do not submit payment for a sample listing.</p><h2>Orders and prices</h2><p>Prices are displayed in the currency shown on the store. Any applicable taxes, shipping charges and available payment methods will be shown before you place an order. Placing an order is your offer to buy. We will confirm whether we accept it; if an order cannot be fulfilled or must be cancelled, we will notify you and return any amount paid as required by law.</p><p>Please check your delivery details and selected options before submitting an order. Order changes or cancellations after placement depend on order processing and applicable consumer rights.</p><h2>Shipping, returns and refunds</h2><p>Delivery destinations, charges and estimated timing are shown during checkout when available. Our <a href="/policies/shipping-policy">Shipping policy</a> and <a href="/policies/refund-policy">Return and refund policy</a> apply alongside these terms. Nothing in these terms removes a right or remedy that cannot lawfully be excluded.</p><h2>Website content</h2><p>Roccos names, logo, text and original creative material may not be copied or used commercially without permission. You must not misuse the website, interfere with its operation, or submit unlawful or misleading information.</p><h2>Contact and complaints</h2><p>Contact Roccos Pet Products at <a href="mailto:roccospetproducts@gmail.com">roccospetproducts@gmail.com</a>. These terms are governed by applicable Indian law, without limiting consumer rights to approach a competent consumer authority or forum. Any matter must be handled by a forum with jurisdiction under applicable law.</p><p>We may update these terms by posting a revised version with its updated date. The terms applicable to an order are those presented when that order is placed, subject to applicable law.</p>